Skip Navigation
Login or register
Making Homelessness Programs Accountable to Consumers, Funders and the Public
No Recommendations Yet Click here to recommend.
Add Comment
Subscribe
Share This
Print
No Recommendations Yet Click here to recommend.
This paper addresses the issue of accountability of programs involved in the treatment of homeless individuals.
This paper discusses how different types of performance measurement can be used to improve the accountability of homeless programs to consumers, funders, and to the public. A distinction is made between the kinds of data used in formal research projects and data that can be practically obtained in a practice setting. Consumer outcomes are discussed in terms of accountability to consumers, program outcomes in terms of accountability to funders, and systems outcomes in terms of accountability to the public. Cost-benefit analyses are also discussed as providing another critical dimension of accountability to funders and the public.

If performance effectiveness is determined by appropriate measures of consumer need, services delivered, and outcomes attained, policy makers and practitioners can gain important insight into what policies have the greatest impact on homelessness and what practices serve homeless people the most effectively. A reliable performance accounting system will require collaboration among policy makers, practitioners, and consumers to collect systematic consumer- and program-specific information. (Authors)
Conference/Presentation
1999
Delmar, NY
Related Items
RSS Feed
About Us  -  Contact Us
Home  -  Training  -  Homelessness Resource Center Library  -  Facts  -  Topics  -  Partners  -  Events  -  PATH  -  SSH
Advanced Search
Acknowledgements -  Help -  Accessibility -  SAMHSA Privacy Policy -  Plain Language -  Disclaimer -  SAMHSA Web Site
Download PDF Reader
A program of the U.S. Department of Health and Human Services Substance Abuse & Mental Health Services Administration, Center for Mental Health Services