HRC Webcast Resources: From Outputs to Outcomes - How to Use Program Data to Impact Client Outcomes
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Description:
On April 29, 2009, the Homelessness Resource Center broadcast the second webcast in the 2009 FREE webcast series. Kathi Bradshaw, MSW, Program Analyst for Father Joe's Villages and Julie DeDe, MSW, the Director of Social Services for St. Vincent de Paul Village, conducted a one and a half hour webcast about developing a model for involving staff at all levels to systematically track program outputs, using these data to impact client outcomes, and favorably positioning your agency to obtain funding.
Content:
Click here to listen to an audio podcast of the From Outputs to Outcomes webcast.
Click here to view the presentation from the From Outputs to Outcomes webcast. note: by opting to download the file, you will be redirected to a third party site for the download.
Increasingly, it is becoming important for homeless service providers to document performance for program improvement and funding purposes. It is critical that providers and programs learn how to document client outcomes as well. This webcast presented a model for involving staff at all levels to systematically track program outputs, use these data to impact client outcomes, and favorably position your agency to obtain funding. This innovative model was developed by St. Vincent de Paul Village in San Diego, CA.
Kathi Bradshaw, M.S.W., is the Program Analyst at Father Joe's Villages, a position she has held for more than 4 years. She earned her M.S.W. summa cum laude from New Mexico State University in Family Preservation. For more than 25 years, Ms. Bradshaw has worked in social services, including domestic violence, adjudicated juveniles, people living in poverty, family preservation, child protective services. For the last 10 years, she has worked in homeless services.
Julie DeDe, M.S.W., is the Director of Social Services at St. Vincent de Paul Village, a position she has held for more than 6 years. She earned her M.S.W. from the University of Washington. Ms. DeDe has worked in homeless services for 11 years. She began at St. Vincent de Paul Village in the Assessment Center, before being promoted to Director. She now oversees an ACT team, case management programs in short-and long-term transitional housing, the Career and Education Center and the Village's mental health and substance abuse treatment programs.
Type of Resource:
HRC Resource
Publication Date:
2009
Location:
Rockville, MD
Phone:
617-467-6014
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Nice presentation on developing outcomes management system. Very important in managing and improving the quality of the services provided.
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