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Best Practice for Managing Noncompliance with Psychiatric Appointments in Community-Based Care
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In this column, we describe our efforts to define the best practice for managing noncompliance with psychiatric appointments in a health care system. We report the overall rate of missed appointments, describe a subsequent investigation of compliance as an indicator of quality of services, and present an intervention that was designed to improve the quality of treatment and identify the best practice for clients who do not keep their appointments. (Authors)
Psychiatric Services
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A program of the U.S. Department of Health and Human Services Substance Abuse & Mental Health Services Administration, Center for Mental Health Services