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Best Practices for Providers / Consumer Involvement

Consumer Involvement means integrating people with experiences of homelessness, mental health issues, substance use, and trauma into staff and leadership roles in homeless service agencies. Consumer involvement promotes the recovery values of empowerment, peer support, and hope. It contributes to creating person-centered, recovery-oriented program environments. Consumer involvement recognizes that consumers offer highly valuable lived experiences and vital knowledge of pathways to recovery.

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Following:

Selected Consumer Involvement Resources

Rating	Title
+ 2	A House is Not Enough: The Case for Involving Consumers in the Journey of Recovery
	A National Survey of "Consumer Empowerment" at the State Level
+ 2	Center for Psychiatric Rehabilitation
+ 6	Consumer Integration Assessment Guide
+ 2	Consumer Practitioners in PATH-funded Programs: Report of the Consumer Involvement Workgroup
	Consumers in the Mental Health Workforce: A Handbook for Providers
+ 1	History, Principles, and Definitions of Consumer-Direction and Self-Determination
+ 8	HRC Webcast Resources: Consumer Integration: Everyone is Talking About It, But How Do We Get It Done? Next Steps to Creating Recovery-Oriented Environments
+ 3	HRC Webcast Resources: Consumer Integration: Why it Matters, How it Works
+ 1	Invisible: Homeless in Sioux Falls
+ 2	Mental Health Consumer Providers: A Guide for Clinical Staff
+ 1	National Empowerment Center
+ 1	Q & A with Consumer Activist Julia Tripp
+ 1	R2P: The Right Thing and the Smart Thing
+ 1	Research Notes: A Look at ACT and Recovery
+ 1	Research Notes: The Importance of Consumer Choice in Housing
+ 3	Ten Tips for Involving Consumers as Colleagues in Homelessness Services